At Chilattar, every piece is handmade with intention, crafted slowly through crochet, detailing, and finishing processes that take time and care. Because most of our products are made-to-order or handcrafted in limited quantities, shipping timelines may differ from fast-fashion brands.

Processing Time

• Orders are usually processed within 3–10 business days depending on the complexity of the product.

• Certain detailed crochet, custom, or limited-edition pieces may require additional production time.

• During launches, sales, or high-volume periods, processing may take slightly longer.

Domestic Shipping (India)

• We currently ship across India.

• Estimated delivery after dispatch:

• Metro cities: 2–5 business days

• Other locations: 4–8 business days

International Shipping

• International shipping timelines vary depending on the destination country and customs processing.

• Customers are responsible for any customs duties, import taxes, or local charges applicable in their country.

Tracking

• Once your order is shipped, tracking details will be shared via email or WhatsApp/SMS.

Delays

Chilattar is not responsible for delays caused by:

• Courier partners

• Weather conditions

• Customs clearance

• Incorrect shipping details provided by customers

Address Accuracy

Please ensure your shipping address and contact information are accurate. Orders returned due to incorrect details may require additional shipping charges for re-delivery.