Terms of service

Welcome to Chilattar. By accessing or purchasing from our website, you agree to the following terms and conditions.

Handmade Nature

All Chilattar products are handmade or handcrafted in limited batches. Slight variations in:

  • Color

  • Texture

  • Stitching

  • Shape
    are natural and part of the uniqueness of handmade craftsmanship.

Product Availability

Because many products are produced in small quantities, availability may change without notice.

Pricing

All prices listed are in INR unless stated otherwise. Chilattar reserves the right to update prices at any time without prior notice.

Intellectual Property

All content on this website including:

  • Images

  • Product designs

  • Branding

  • Text

  • Graphics
    belongs to Chilattar and may not be copied or reproduced without permission.

Order Cancellation

Chilattar reserves the right to cancel orders in situations including:

  • Payment issues

  • Product unavailability

  • Suspicious transactions

  • Incorrect pricing errors

If an order is cancelled, the customer will receive a full refund.

Limitation of Liability

Chilattar shall not be held responsible for:

  • Delays caused by third-party couriers

  • Damage caused by misuse of products

  • Indirect losses related to website usage or purchases

Privacy

Customer information shared with us is kept secure and used only for order processing, communication, and improving customer experience.

Contact

For any queries regarding orders, shipping, exchanges, or support, contact: